What does it mean when a verification tool displays the message: “Issuer’s identity unknown”?

This message usually appears when the document has been signed using a tool whose root certificate is not included in the EU’s EUTL list or in the local Windows/Adobe certificate store. Although the document’s integrity may remain intact, its status as a legally valid “Qualified Electronic Signature” (QES) is thereby invalidated.

Sign a PDF for free—right now!

Create your free sproof sign account to sign documents in full compliance with the GDPR and eIDAS. Always free for personal use; no credit card required.

Upload document
This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.